Hi,

We are having an intermittant problem on servers running CQ5 (SP1 not installed).

Occaisionly the server stops working - with the Service unavailable message appearing in the CRX and CQ Admin pages. The Felix console is accessible, but the password has been reset to default.

It appears to be related to the Persistance store - but I'm not sure what to check exactly.

Is it related to the server rather than the Software? Any ideas how we can identify the problem?

Sometimes a restart fixes it, other times you need to rebuild the server

Service Unavailable

AuthenticationSupport service missing. Cannot authenticate request.

23.11.2012 06:33:36.309 *WARN* [FelixStartLevel] com.day.crx.persistence.tar.ClusterTarSet Could not open java.io.IOException: Bad file descriptor

at java.io.RandomAccessFile.writeBytes(Native Method)

at java.io.RandomAccessFile.write(RandomAccessFile.java:453)

at com.day.crx.persistence.tar.file.TarFile.write(TarFile.java:736)

at com.day.crx.persistence.tar.file.TarFile.writeData(TarFile.java:629)

at com.day.crx.persistence.tar.file.TarFile.appendMetaData(TarFile.java: 703)

at com.day.crx.persistence.tar.file.TarFile.append(TarFile.java:585)

at com.day.crx.persistence.tar.TarSet.switchDataFile(TarSet.java:441)

at com.day.crx.persistence.tar.TarSet.open(TarSet.java:223)

at com.day.crx.persistence.tar.ClusterTarSet.reopenCopy(ClusterTarSet.ja va:1354)

at com.day.crx.persistence.tar.ClusterTarSet.open(ClusterTarSet.java:787 )

at com.day.crx.persistence.tar.TarPersistenceManager.openTarSet(TarPersi stenceManager.java:963)

at com.day.crx.persistence.tar.TarPersistenceManager.init(TarPersistence Manager.java:494)

at com.day.crx.core.CRXRepositoryImpl.createVersionManager(CRXRepository Impl.java:845)

at org.apache.jackrabbit.core.RepositoryImpl.<init>(RepositoryImpl.java: 311)

at com.day.crx.core.CRXRepositoryImpl.<init>(CRXRepositoryImpl.java:283)

at com.day.crx.core.CRXRepositoryImpl.create(CRXRepositoryImpl.java:258)

at com.day.crx.core.CRXRepositoryImpl.create(CRXRepositoryImpl.java:243)

at com.day.crx.sling.server.impl.jmx.ManagedRepository.activate(ManagedR epository.java:164)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl. java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces sorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:597)

at org.apache.felix.scr.impl.helper.BaseMethod.invokeMethod(BaseMethod.j ava:227)

at org.apache.felix.scr.impl.helper.BaseMethod.access$500(BaseMethod.jav a:38)

at org.apache.felix.scr.impl.helper.BaseMethod$Resolved.invoke(BaseMetho d.java:591)

at org.apache.felix.scr.impl.helper.BaseMethod.invoke(BaseMethod.java:47 2)

at org.apache.felix.scr.impl.helper.ActivateMethod.invoke(ActivateMethod .java:146)

at org.apache.felix.scr.impl.manager.ImmediateComponentManager.createImp lementationObject(ImmediateComponentManager.java:226)

at org.apache.felix.scr.impl.manager.ImmediateComponentManager.createCom ponent(ImmediateComponentManager.java:118)

at org.apache.felix.scr.impl.manager.DelayedComponentManager.createRealC omponent(DelayedComponentManager.java:95)

at org.apache.felix.scr.impl.manager.AbstractComponentManager$Registered .getService(AbstractComponentManager.java:1296)

at org.apache.felix.scr.impl.manager.DelayedComponentManager.getService( DelayedComponentManager.java:88)

at org.apache.felix.framework.ServiceRegistrationImpl.getFactoryUnchecke d(ServiceRegistrationImpl.java:310)

at org.apache.felix.framework.ServiceRegistrationImpl.getService(Service RegistrationImpl.java:221)

at org.apache.felix.framework.ServiceRegistry.getService(ServiceRegistry .java:292)

at org.apache.felix.framework.Felix.getService(Felix.java:3010)

at org.apache.felix.framework.BundleContextImpl.getService(BundleContext Impl.java:329)

at org.osgi.util.tracker.ServiceTracker.addingService(ServiceTracker.jav a:442)

at org.apache.aries.jmx.whiteboard.Activator$MBeanTracker.addingService( Activator.java:101)

at org.osgi.util.tracker.ServiceTracker$Tracked.customizerAdding(Service Tracker.java:896)

at org.osgi.util.tracker.AbstractTracked.trackAdding(AbstractTracked.jav a:261)

at org.osgi.util.tracker.AbstractTracked.track(AbstractTracked.java:233)

at org.osgi.util.tracker.ServiceTracker$Tracked.serviceChanged(ServiceTr acker.java:840)

at org.apache.felix.framework.util.EventDispatcher.invokeServiceListener Callback(EventDispatcher.java:871)

at org.apache.felix.framework.util.EventDispatcher.fireEventImmediately( EventDispatcher.java:733)

at org.apache.felix.framework.util.EventDispatcher.fireServiceEvent(Even tDispatcher.java:662)

at org.apache.felix.framework.Felix.fireServiceEvent(Felix.java:3765)

at org.apache.felix.framework.Felix.registerService(Felix.java:2877)

at org.apache.felix.framework.BundleContextImpl.registerService(BundleCo ntextImpl.java:251)

at org.apache.felix.scr.impl.manager.AbstractComponentManager.registerSe rvice(AbstractComponentManager.java:456)

at org.apache.felix.scr.impl.manager.AbstractComponentManager.registerCo mponentService(AbstractComponentManager.java:508)

at org.apache.felix.scr.impl.manager.AbstractComponentManager$Unsatisfie d.activate(AbstractComponentManager.java:1157)

at org.apache.felix.scr.impl.manager.AbstractComponentManager.activateIn ternal(AbstractComponentManager.java:334)

at org.apache.felix.scr.impl.manager.AbstractComponentManager.enable(Abs tractComponentManager.java:158)

at org.apache.felix.scr.impl.config.ImmediateComponentHolder.enableCompo nents(ImmediateComponentHolder.java:313)

at org.apache.felix.scr.impl.BundleComponentActivator.loadDescriptor(Bun dleComponentActivator.java:241)

at org.apache.felix.scr.impl.BundleComponentActivator.initialize(BundleC omponentActivator.java:147)

at org.apache.felix.scr.impl.BundleComponentActivator.<init>(BundleCompo nentActivator.java:111)

at org.apache.felix.scr.impl.Activator.loadComponents(Activator.java:274 )

at org.apache.felix.scr.impl.Activator.bundleChanged(Activator.java:192)

at org.apache.felix.framework.util.EventDispatcher.invokeBundleListenerC allback(EventDispatcher.java:807)

at org.apache.felix.framework.util.EventDispatcher.fireEventImmediately( EventDispatcher.java:729)

at org.apache.felix.framework.util.EventDispatcher.fireBundleEvent(Event Dispatcher.java:610)

at org.apache.felix.framework.Felix.fireBundleEvent(Felix.java:3754)

at org.apache.felix.framework.Felix.startBundle(Felix.java:1780)

at org.apache.felix.framework.Felix.setActiveStartLevel(Felix.java:1156)

at org.apache.felix.framework.StartLevelImpl.run(StartLevelImpl.java:266 )

at java.lang.Thread.run(Thread.java:662)

23.11.2012 06:33:36.313 *WARN* [FelixStartLevel] com.day.crx.persistence.tar.ClusterTarSet Could not open java.io.IOException: Bad file descriptor